80bd Privacy Policy — How We Protect Your Personal Data

80bd is an international online gaming and sports betting platform operating at 80bd.io, providing cricket betting, live casino, slot games, and fishing games to players in Bangladesh and other eligible markets. For the purposes of this Privacy Policy, 80bd acts as the data controller in respect of the personal data of registered players and website visitors.

As the data controller, 80bd determines the purposes and means by which your personal data is processed. We are responsible for ensuring that all processing of personal data carried out in connection with the 80bd platform is done lawfully, fairly, and transparently in accordance with applicable data protection principles.

If you have any questions about this Privacy Policy or about how 80bd handles your personal data, you may contact our data privacy team at [email protected]. Please include "Privacy Request" in the subject line of your email to ensure your query is routed to the appropriate team.

80bd collects personal data through several channels: directly from you when you register and use the platform; automatically through your use of the website and associated services; and from trusted third parties where permitted and necessary. The categories of personal data we collect include the following:

You are not obligated to provide all of the above categories of data. However, certain categories — particularly Identity Data, Contact Data, and Financial Data — are required to register an account, complete verification, and process payments. Failure to provide required data will result in 80bd being unable to offer you the full range of platform services.

Sensitive Data: 80bd does not intentionally collect sensitive personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) except where expressly required for regulatory compliance purposes (for example, where a responsible gaming assessment requires disclosure of relevant health information at the player's own initiative).

80bd processes your personal data only where a lawful basis exists for doing so. The primary legal bases on which 80bd relies are as follows:

• Contractual Necessity: Processing that is necessary for 80bd to perform its obligations under the Terms & Conditions you accepted when registering, including operating your account, processing transactions, and delivering platform services.
• Legal Obligation: Processing required for 80bd to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and financial record-keeping mandates.
• Legitimate Interests: Processing carried out in pursuit of 80bd's legitimate business interests, provided those interests are not overridden by your rights and freedoms. This includes fraud prevention, platform security, responsible gaming monitoring, and improvement of our services. Where we rely on legitimate interests, we apply a balancing test to ensure your interests are not unduly prejudiced.
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily in relation to marketing communications and the use of non-essential cookies. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of prior processing.

Where 80bd intends to use your personal data for a purpose that is materially different from the purpose for which it was originally collected, we will notify you and, where required, seek your consent prior to commencing that new processing activity.

80bd uses the personal data we collect for the following specific purposes:

• Account Management: Creating, verifying, and maintaining your 80bd player account; processing login requests; updating account information; and managing account closure.
• Payment Processing: Facilitating deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank; processing withdrawal requests; reconciling transaction records; and resolving payment disputes.
• Identity & Age Verification: Verifying that you meet the minimum age requirement of 21 years and that the identity information provided during registration is accurate and consistent with your submitted documents.
• Fraud & Security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, money laundering, and other prohibited activities on the platform.
• Responsible Gaming: Monitoring account activity for signs of problem gambling behaviour; administering deposit limits, cooling-off periods, and self-exclusion requests; and proactively reaching out to players who may be at risk.
• Customer Support: Responding to queries, complaints, and requests submitted via [email protected] or any other support channel; maintaining records of support interactions for quality assurance purposes.
• Personalisation: Tailoring your platform experience based on your game preferences, betting history, and usage patterns; presenting relevant promotions and content.
• Marketing Communications: Sending promotional emails, SMS messages, and in-platform notifications about bonuses, new games, tournaments, and seasonal offers — but only where you have opted in to receive such communications or where a legitimate interest applies.
• Legal & Regulatory Compliance: Fulfilling reporting obligations, responding to lawful requests from regulatory or law enforcement bodies, and maintaining records as required by applicable law.
• Platform Improvement: Analysing aggregated usage data to improve the performance, reliability, and user experience of the 80bd platform.

80bd does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Processors: Personal and financial data is shared with payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank) strictly for the purpose of processing your deposit and withdrawal transactions.
• Identity Verification Providers: Identity data and verification documents are shared with trusted KYC/AML service providers who assist 80bd in fulfilling its legal obligations to verify player identity and prevent financial crime.
• Game Studios & Technology Providers: Limited technical data (such as session tokens and game round identifiers) is shared with third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe for the purpose of delivering their games through the 80bd platform. These providers are not given access to your full personal profile.
• Fraud Prevention & Security Services: Technical data including IP addresses, device fingerprints, and behavioural signals may be shared with fraud prevention and cybersecurity service providers to protect the integrity of the platform.
• Legal & Regulatory Bodies: In response to a lawful court order, regulatory directive, or law enforcement request, 80bd may be required to disclose certain personal data. 80bd will take reasonable steps to notify you of any such disclosure where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a substantial part of 80bd's business assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any changes to this Privacy Policy that may result from it.

All third parties with whom 80bd shares personal data are required to handle that data in accordance with applicable data protection principles and in conformity with the standards set out in this Privacy Policy. Where 80bd engages third-party data processors, contractual data processing agreements are in place to ensure appropriate data safeguards.

80bd uses cookies and similar tracking technologies (including pixel tags, local storage objects, and session identifiers) on its website to enable core functionality, improve user experience, and gather analytical insights. The categories of cookies used by 80bd are as follows:

• Strictly Necessary Cookies: These cookies are essential for the operation of the 80bd platform. They enable core functions such as user authentication (keeping you logged in), session management, fraud prevention checks, and load balancing. These cookies cannot be disabled without significantly impairing platform functionality.
• Functional Cookies: These cookies remember your preferences and settings — such as your preferred language, display settings, and previously selected game categories — to provide a more personalised experience. They are not strictly required for the platform to function but improve usability.
• Analytical Cookies: These cookies collect anonymised or pseudonymised data about how visitors use the 80bd platform, including pages visited, time spent on each page, and error messages encountered. This data is used exclusively to improve platform performance and content relevance.
• Marketing Cookies: Where you have consented, these cookies track your interactions with 80bd promotional content to help us deliver more relevant offers and measure the effectiveness of our campaigns. You may withdraw consent for marketing cookies at any time through your browser settings or via the cookie preference centre.

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will affect your ability to access certain features of the 80bd platform. Instructions for managing cookies are available in the help documentation of all major browsers.

80bd takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• SSL/TLS Encryption: All data transmitted between your device and 80bd's servers is encrypted using industry-standard SSL/TLS protocols, preventing interception by third parties during transit.
• Encryption at Rest: Sensitive personal data stored on 80bd's servers — including identity documents and financial identifiers — is encrypted using strong cryptographic algorithms.
• Access Controls: Access to personal data within 80bd is limited to authorised personnel who genuinely require it to fulfil their job functions. Role-based access controls and multi-factor authentication are enforced for all staff with access to sensitive systems.
• Penetration Testing & Security Audits: 80bd conducts regular security assessments, including penetration testing and vulnerability scanning, to identify and remediate potential weaknesses in our systems before they can be exploited.
• Incident Response: 80bd maintains an incident response plan for data security events. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 80bd will notify affected players promptly and in accordance with applicable legal requirements.

Whilst 80bd takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials. If you suspect that your 80bd account has been accessed without your authorisation, please contact [email protected] immediately.

80bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following retention periods apply as general guidelines:

• Active Account Data: Retained for the duration of your account's active status plus a post-closure retention period to satisfy legal obligations.
• Transaction Records: Financial transaction records (including deposits, withdrawals, and betting history) are retained for a minimum of five years from the date of the transaction, in accordance with AML record-keeping requirements.
• Identity & Verification Documents: KYC documents are retained for a minimum of five years from the date of verification or from the date of account closure, whichever is later.
• Support Communications: Customer support records are retained for up to three years from the date of the interaction, to enable effective handling of follow-up queries and disputes.
• Marketing Data: Data held solely for marketing purposes is retained only while you maintain an active opt-in status. Upon withdrawal of consent, marketing data will be suppressed or deleted within a reasonable period, subject to retention obligations under other legal bases.
• Technical & Log Data: Server logs and analytical data are retained for a period of up to 12 months, after which they are either deleted or permanently anonymised.

When personal data is no longer required for any of the above purposes, 80bd will securely delete or anonymise it in accordance with our internal data disposal procedures. Where full deletion is not immediately possible due to technical constraints (for example, data held in backup systems), the data will be isolated from further active processing until deletion can be completed.

As a registered 80bd player, you hold a number of rights in relation to the personal data we hold about you. These rights are subject to certain conditions and limitations under applicable law, but 80bd is committed to facilitating the exercise of these rights in good faith. Your rights include:

• Right of Access: You have the right to request a copy of the personal data 80bd holds about you, along with information about how it is being used and shared. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many of your details directly through your account settings; for other corrections, contact [email protected].
• Right to Erasure: In certain circumstances — such as where personal data is no longer necessary for the purpose it was collected, or where you withdraw consent and no other legal basis applies — you may request that 80bd delete your personal data. Please note that this right is not absolute and may be overridden by 80bd's legal retention obligations.
• Right to Restriction of Processing: You may request that 80bd restrict the processing of your personal data in certain circumstances — for example, while a dispute about its accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on 80bd's legitimate interests. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests. You have an absolute right to object to processing for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request". We may ask you to verify your identity before acting on your request. 80bd will acknowledge your request within 5 business days and provide a substantive response within 30 days. If your request is complex or if you have submitted multiple requests, we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

The 80bd platform is strictly intended for adults aged 21 years and over. 80bd does not knowingly collect personal data from any individual under the age of 21. The minimum age requirement is enforced through our mandatory age verification process, which is completed as part of the account registration and KYC workflow.

If 80bd becomes aware that personal data has been collected from an individual under the age of 21 — whether through misrepresentation during registration or any other means — we will immediately suspend the account in question, delete all associated personal data as permissible under our legal retention obligations, and refund any remaining balance to the payment method from which it was received, subject to verification.

Registered players are responsible for ensuring that no minor in their household has access to their 80bd account credentials or is able to use their account. 80bd recommends enabling two-factor authentication (2FA) on your account as an additional barrier against unauthorised access. If you have reason to believe that a minor has accessed an 80bd account, please contact [email protected] immediately.

80bd operates as an international online gaming platform, and some of the personal data we collect may be processed or stored on servers located outside Bangladesh. When your personal data is transferred to and processed in a jurisdiction other than Bangladesh, 80bd takes appropriate steps to ensure that your data remains protected to a standard that is consistent with this Privacy Policy and applicable data protection principles.

These steps may include:

• Entering into contractual data processing agreements with recipient entities that incorporate internationally recognised data protection standards.
• Transferring data only to recipients in jurisdictions that offer an adequate level of data protection as recognised by relevant international frameworks.
• Applying additional technical safeguards (such as encryption) to data transferred across borders.

Where international transfers involve our third-party game providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe) or payment processors, such transfers are limited to the minimum data necessary for those providers to deliver their services, and are governed by applicable data processing agreements.

If you would like further information about the specific safeguards 80bd applies to international data transfers, please contact us at [email protected].

80bd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law or regulation, or improvements to our platform and services. When we make material changes to this Privacy Policy, we will notify registered players by posting a prominent notice on the 80bd platform and, where appropriate, by sending a notification to the email address associated with your account.

The updated Privacy Policy will be effective from the date it is published on the 80bd website. The "Effective Date" shown at the top of this document will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how 80bd is protecting your personal data.

Your continued use of the 80bd platform following the publication of a revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with any changes to this Privacy Policy, you should cease using the platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to 80bd's handling of your personal data, please do not hesitate to get in touch with our data privacy team. We are committed to addressing all privacy-related enquiries promptly and transparently.

All privacy and data-related correspondence should be directed to:

80bd does not provide telephone support. All official communications from 80bd regarding privacy matters will originate from the @80bd.io domain. Please be cautious of any communications claiming to be from 80bd that originate from a different email domain, as these may be fraudulent.